Terms of Service

Last updated: April 29, 2026

1. Acceptance of Terms

By accessing or using NexaHost services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

NexaHost provides web hosting, domain registration, and related internet services. We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to use NexaHost services for illegal activities, spam, malware distribution, or any activity that violates the rights of others. Violations may result in immediate account termination.

5. Payment and Billing

All fees are due in advance. We offer a 30-day money-back guarantee on hosting plans. Domain registrations are non-refundable once processed. Prices are subject to change with 30 days notice.

6. Uptime and Service Levels

NexaHost guarantees 99.9% uptime for hosting services. In the event of downtime exceeding this threshold, you may be eligible for service credits as outlined in our SLA policy.

7. Data and Privacy

We handle your data in accordance with our Privacy Policy. You retain ownership of all content you upload to our servers. We do not sell your personal information to third parties.

8. Limitation of Liability

NexaHost shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, even if we have been advised of the possibility of such damages.

9. Termination

Either party may terminate this agreement at any time. Upon termination, your access to services will cease and we may delete your data after a 30-day grace period.

10. Contact

For questions about these Terms, please contact us through the support portal at nexahost.com/portal/support.